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Teams are the workhorses of an organization. When the right team is brought together, the results far surpass what the team members could have accomplished individually. But when roles and responsibilities collide, conflicts can erupt.
Ultimately, the leader is responsible for the success or failure of a team. A leader must be able to form and drive teams of employees who compliment one another and work well together. A leader also must know how to assess team performance by identifying and applying appropriate standards. And when things go wrong, a leader needs the skills to evaluate the situation and manage the conflict appropriately — even use the energy generated by conflict to create a greater good for the organization.
This course presents practical techniques that will help learners build and lead teams that achieve greater results for your organization.
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