COMPANY:  Pasta USA, A Division of The Philadelphia Macaroni Company

POSITION:  Quality Assurance Manager

REPORTS TO: Plant Manager & VP of Quality

This position is being offered through a recruiter, Scope Services.  Their contact information is below.  The location is Spokane, Washington.

 

GENERAL SCOPE: The QA Manager will be responsible for developing, implementing, communicating & maintaining the quality systems and policies for a growing, innovative industrial manufacturer of pasta products that has been in business since 1916.  Function as a key member of management team and partner with all departments to cross-train employees on the requirements, documentation and maintenance of corporate quality systems.  QA Manager will actively participate in product development to provide design control quality assurance functions.  Responsible for all facets of quality control including food hygiene/ safety of incoming raw material, work in progress and finish product to ensure company and customer specifications are met or exceeded with the freshest and best available ingredients.  Track and audit plant sanitation conditions and all quality related paperwork.

 

DUTIES AND RESPONSIBILITIES:

• Provide leadership for developing and directing Quality Assurance and Quality improvement initiatives for all products.
• Manage, train and develop team of 4 Quality Technicians.
• Participate with customers’ Quality Assurance representatives to provide maximum customer satisfaction with our services and products.
• Manage and maintain an Approved Supplier Quality Program, utilizing supplier audits, statistical control programs, supplier checklists, and mechanisms to monitor supplier delivery and quality trends to assure that best vendors are qualified and retained.

• Manage and maintain the Company’s internal quality audit program and assess improvement initiatives resulting from all Quality audits, internal and external.
• Manage and maintain the Company’s quality inspection and product release programs for incoming and in-process materials and finished goods.
• Maintenance of HACCP, GMP and Quality Assurance records and forms.
• Responsible for removing and sending all micro samples to lab for testing according to CLF protocol.
• Responsible for monitoring finished product micro results, and reviewing with the VP of Quality.
• Responsible for Pest Control.               

¨        Inspects, monitors or audits:

¨        incoming raw materials;

¨        product additives to ensure required proportions are being added;

¨        product quality at presses, dryers and packaging;

¨        QC line audits: metal detectors, weight control, packaging and labeling integrity;

¨        All Control Points and Critical Control Points per HACCP program;

¨        Allergen Control Points per Allergen Control program;

¨        Pest Control program in conjunction with Pest Control contractor;

¨        Production and operator records for indications for quality issues and conformance to record keeping standards; and

¨        General plant sanitation conditions and signs of insect activity.

¨        Chemical Control Program in conjunction with Chemical Supplier.

• Audits all production and operator records for quality issues and conformance to reporting standards.
• Ensures employees understand and exercise Good Manufacturing Practices (GMP’s)
• Makes applicable changes to Parameter sheets, ensuring changes are communicated to line managers.                         
• Prepares COA’s when requested
• Tracks product die wear.
• Reviews production schedule and prepares and distributes paperwork for next day’s production run.
• Ensures all quality and sanitation checks are carried out to prevent production/shipment of substandard product and that finished goods meet or exceed customer expectations.
• Ensures facility complies with all government regulations.
• Performs Proximate Analysis on in-coming raw materials to ensure products are within required standards.
• Conducts necessary QA tests.
• Collects samples for microbiological analyses.
• Autoclaves required products.

 

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree required. 
• Minimum of 5-7 years in a Quality leadership role in a food manufacturing environment required
• Experience overseeing sanitation, food safety, audits, etc.
• Computer literate—ability to generate reports using Word, Excel, etc.

 

PERSONAL CHARACTERISTICS:

·         Positive attitude

·         Organized—strong attention to detail and follow-up skills

·         Strong communication skills—both written and verbal

• Good listener

• Ability to relate at all levels of an organization

• Resolves conflict through open communication

·         Calm under pressure

·         Self-directed and self-motivated

·         Conviction to stand by decisions

·         Fair manager with the ability to teach/motivate others

·         Strong work ethic; willing to go the extra mile without being asked

·         Creative problem-solve

Please call or email Cheryl McIver to submit resume.  509-922-8554, cmciver@scope-services.com

Key Account Manager-Pacific Northwest

This position is being offered through a recruiter, Terri Suthers.  Her contact information is included below.

 

JOB PURPOSE:  This position is responsible for developing and building relationships with key current and potential customers and accounts.  This position will manage all day to day account activities and prepare and implement strategic and tactical account development plans.   

 

RESPONSIBILITIES AND INFLUENCE: 

• Relationship development with key customers
  • For strategic current and potential customers personally call on key decision makers and uncover new revenue and product opportunities to drive profitable growth
  • Hands on leadership in preparation and participation in presentations and negotiations
  • Sell key accounts
  • Build long term account relationships that result in annuity revenues, profits, and annual growth
• Work closely with the division VP and key account management team
  • Develop the annual sales strategy and account plans
  • Manage specific market segments
  • Create the best fit between sales activities, customers requirements, and internal constraints
  • Coach and advise to maximize volume and profitability
  • Manage P&L for key accounts and market segments

• Compile annual, quarterly and monthly forecasts for volume, revenue and profitability and provide the most accurate and up-to-date information to all parts of the company
  • Create and adhere to account budget, activity, and objective plans
  • Develop pricing strategy
• Facilitate joint sales calls with cross functional participation to promote first hand knowledge of customer requirements and competitive threats
  • Gather market intelligence and communicate the information back to the company
  • Keep abreast of new product opportunities and bring products to market quickly and successfully

ESSENTIAL FUNCTIONS, SKILLS AND ATTRIBUTES:

• Strong project management, organizational, communication, interpersonal skills – influencing, resolving conflict, and creative problem solving skills
• Proven success in cross functional sales activities.
• Ability to work individually and in a team environment.  Excellent oral and written communication skills. 
• Proficiency in MS Office applications, with an emphasis on presentation software.
• Ability to travel 50% of the time.

MINIMUM EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Business, Food or Agricultural Science or Engineering preferred.
• 10 years progressive technical sales and/or account executive experience in food industry (some beverage preferred).

 

For more information on this and other opportunities in the food industry, please contact:

 

Terri Suthers, CPC

Suthers & Associates

888-200-2084

Direct:  763-878-2079

Email:  terri@suthers.com

Quality Assurance Manager 

 

Position Summary:  The Neil Jones Food Company, purveyors of superior quality, fresh packed California tomatoes and Northwest fruit, headquartered in Vancouver, Washington seeks a Quality Engineer to join our Vancouver, WA based team.  The successful applicant will manage the quality function of the entire operation, from raw materials to finished product. Will work with customers, customer service, and the Sales team regarding audits, cuttings, specifications, and complaints. The Quality Assurance Manager will support the Operations Teams in all aspects of plant operations.

 

Key Responsibilities:

• Establishes standards and procedures for sanitation and works with Operations to ensure effectiveness.

• Works with operations, customers, warehouse and sales to establish forecasted bookings. 

• Prepare for customer cuttings.

• Responds to all customer complaints and inquiries.

• Trains lab staff and monitors daily lab operations.

• Works with USDA inspector to ensure QAP compliance.

• Working knowledge of food labeling laws.

• Good understanding of fundamental principles of physical and biological sciences (e.g., chemistry, biology) as well as food science and technology fundamentals.

• Must be skilled in technical writing.

• Must possess fundamental knowledge of quality assurance documentation.

• Must be well organized and detail oriented.

• Proficiency with Microsoft Office.

• Excellent communication skills.

• Ability to occasionally lift objects weighing 50 pounds.

• Bilingual in English and Spanish desirable

• Trains plant personnel on GMPs, food safety, plant security, and HACCP.

• Lead the HACCP team, maintain the HACCP program and review HACCP documents.

• Maintain the Quality Systems Manual which includes policies on food safety and security, HACCP, plant security, GMPs, and product recall.

• Manage and keep organic program current.

• Create and maintain product documents such as specifications, nutrition facts panels, and batch sheets.

• Manage department budget and budget variances.

• Maintain procedures for laboratory testing and ensure instrumentation is appropriate for the application.

• Act as main contact for regulatory, third-party, and customer audits.

• Remains current with regulatory matters as they apply to the food industry, food processing issues, GMPs, HACCP, and recall.

 

Education/Experience: 

• Bachelor’s degree in Food Science, Food Technology, or physical science (e.g. chemistry or biology).

• Five years related supervisory experience

• Experience in the Food Industry: including Cranberry and other juice evaporation, cannery for pears, cherries, cranberry sauce and whole berry, and FDA Thermal Process Certification.

 

Certificates and Licenses:

Must have training in HACCP and GMPs, and strong background in employment law, safety.

 

Interested parties should contact:

Michele Leonardson

Payroll/Human Resource

Neil Jones Food Company

(Northwest Packing, San Benito & Tomatek)

360-737-3478

FAX 360-906-2287
michelel@nwpacking.com