The Restaurant of the Future: Drive-Thru Disruption
Restaurants rethink design and technology with the dramatic increase in take-out and delivery.
The COVID-19 pandemic forced restaurant operators to quickly restructure their businesses—both in terms of technology and design—to take advantage of increased interest in takeout and delivery. And with 46% of consumers saying they don’t see themselves returning to pre-COVID-19 behaviors anytime soon, operators are reconsidering the design of future restaurants and the adoption of new technologies to enhance the customer experience and product quality, according to a Deloitte a…
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