Texas Roadhouse, Chick-fil-A take rank No. 1 in U.S. customer satisfaction
The restaurant scores are in, and there are mixed reviews. Customer satisfaction with the accommodation and foodservices sector inched back slightly, down 0.6% to a score of 78.9 (on a scale of 0 to 100), according to the American Customer Satisfaction Index’s (ACSI) Restaurant Report 2018–2019.