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Leuven, Belgium,   Evergrain LLC (an Anheuser Busch InBev Company) is seeking a Sales Director/Manager to own and execute our commercial strategy and sales activities for our food ingredients in Europe. Evergrain is a food ingredients business whose purpose is to Realize the Potential in Barley. We are a purpose driven organization with a simple mission: Create Incredible Ingredients to Nourish the World through the Transformative Power of Circularity. We are passionate innovators who take unloved products and transform them into amazing natural ingredients that benefit people, business and the planet. At Evergrain we look for people who are energetic and disruptive, but credible. People who are passionate and excited about circularity and who are tenacious and adaptable. The opportunity is here. Make it yours!   Evergrain Sales Director/Manger [Band: V] Location: Leuven, Belgium   Purpose of the Job: The jobholder is accountable for implementation and execution of the Sales Strategy for EverGrain’s product lines in Europe. This includes but is not limited to: Own day-to-day dialogue with EverGrain’s customers and distributors Maintain CRM data entry and reporting to leadership Become the customer feedback repository and work with the Product Owner on prioritizing customer needs Responsibility for helping to develop and execute the pricing strategy Meet/Exceed the Sales Plan and work with the Operations teams on prioritization Oversee smooth customer-friendly back-office operation in conjunction with Customer Service (receipts of POs, invoicing) Coordinate or handle daily requests by customers   Profile: Education University degree (concentration in food science or related area is a plus) Advanced Business degree is a plus Fluency in English; knowledge of other languages is an advantage. Experience 5 years’ experience in a commercial Sales Management role with a food ingredient company Should have extensive industry Contacts Good project management & reporting skills are mandatory Experience and knowledge of startup operating models are an advantage Background working on Agile team(s) a plus   Technical competencies: (Job related) Strong knowledge of FMCG (and Contract Manufacturing) space and customer needs in a B-to-B environment Strong interpersonal skills and customer relationship management Basic mastery of food science fundamentals Good analytical skills Ability to work under pressure against multiple deadlines Flexibility – able to change direction and take on added responsibility as needed Strong organization skills; adheres to deadlines. Basic business sense Ability to make presentations and to lead working meetings Strong Leadership skills & strong team player Ability to operate across different cultural realities, having a strong skill to bridge cultural differences.   Reporting Structure: This individual reports to the Chief Sales Officer. Technical competencies: (Job related) Strong knowledge of FMCG (and Contract Manufacturing) space and customer needs in a B-to-B environment Strong interpersonal skills and customer relationship management Basic mastery of food science fundamentals Good analytical skills Ability to work under pressure against multiple deadlines Flexibility – able to change direction and take on added responsibility as needed Strong organization skills; adheres to deadlines. Basic business sense Ability to make presentations and to lead working meetings Strong Leadership skills & strong team player Ability to operate across different cultural realities, having a strong skill to bridge cultural differences. This position will be located in Europe...
St Louis, Missouri, Customer Service/Inside Sales Associate   Reports To Chief Sales Officer Job Overview The Customer Service Associate supports Customers, Brokers, distributors and internal Sales staff by providing information, answering questions, responding to complaints, controlling samples and is the prime person for maintaining the CRM.  This is a front-line position in support of developing and maintaining Clients and Customers.  This individual helps insure that Customers are satisfied with our products and services.  Coordination of meetings, communication with Evergrain Ingredients LLC staff and with outside Customers is critical to the success of this role.  Responsibilities and Duties   Process Orders Gather Customer Credit information and update annually Customer interface for information needs Help resolve past due issues Help respond to complaints and get needed group involved (QC/QA, Ops, Finance) Communicate to Responsible Sales Person/Team Key Customer detail Generate Reports for Sales Tracking detail Maintain and Update the CRM Qualifications/Skills A college education along with prior Customer Service experience. Five years of experience desired. Computer literate Personal Characteristics: Patience – Crucial in dealing with confused and frustrated Customers Attentiveness to Detail Listening Skills Clear Communication ability Product knowledge – ability to learn Positive attitude – must use positive language Time management skills Ability to relate and read Customers Ability to work with multiple areas – QA, R&D, Ops, Finance Writing Skills – part of clear communication Math Skills – ability to convert Kg to lbs. Acting Skills – Stay Cheery when a Customer is always negative Unflappable – “Stay cool under Pressure” and handle surprises Persuasive Tenacious Empathetic – can be learned Goal Oriented Willingness to learn at a fast pace Energetic Able to adapt to changing environment Physical abilities – able to perform standard office duties Skills to learn: How to “Close” Opportunities How to make an “Ecstatic” Customer Product Information CRM Situational Learning of Customer Service Issues – improved reasoning in solution development   Growth Opportunities: Potential to grow into the Customer Service Manager for a team of Customer Service Associates Potential to become a Sales Manager Qualifications/Skills A college education along with prior Customer Service experience. Five years of experience desired. Computer literate Personal Characteristics: Patience – Crucial in dealing with confused and frustrated Customers Attentiveness to Detail Listening Skills Clear Communication ability Product knowledge – ability to learn Positive attitude – must use positive language Time management skills Ability to relate and read Customers Ability to work with multiple areas – QA, R&D, Ops, Finance Writing Skills – part of clear communication Math Skills – ability to convert Kg to lbs. Acting Skills – Stay Cheery when a Customer is always negative Unflappable – “Stay cool under Pressure” and handle surprises Persuasive Tenacious Empathetic – can be learned Goal Oriented Willingness to learn at a fast pace Energetic Able to adapt to changing environment Physical abilities – able to perform standard office duties...

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