Getting Crisis Communication Right
Eleven best practices for effective risk communication can help an organization navigate the slippery path through a crisis situation.
Responding effectively and appropriately when a crisis strikes isn’t necessarily something that comes naturally, even within a well-run organization. It requires a carefully considered, ready-to-implement plan, built on a framework of responsible, ethical industry best practices.
The National Center for Food Protection and Defense (NCFPD), a Center of Excellence sponsored by the Department of Homeland Security, has developed a set of 11 best practices for effective risk communication. Initially i…
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